Development programmes

Development programmes are broad initiatives aimed at improving the operations across the entire administrative branch of the Ministry of Justice. Their goals are to enhance digitalisation, create consistent service pathways, and improve the citizen experience. Joint development efforts and digitalisation increase productivity and save money.

The development programmes are based on the government programme’s objectives for development and productivity, as well as the shared digitalisation priorities within the administrative branch of the Ministry of Justice. They also support the implementation of the action proposals made by the judiciary working group.

E-services for the general public (KSA)

The development programme for e-services for the general public establishes unified practices for the development and architecture of digital services.

Digital services within the justice administration should be smooth and clear for citizens. The goal of KSA programme is to ensure that services are easy to find, intuitive for users, and that it is simple to check the progress of one’s own case.

In the longer term, KSA aims to develop services based on life events. The first example of such a service is the criminal process of a young person, which will begin development in late 2025. Key aspects of the development work include user-centricity and collaboration between various actors within the administrative branch. This ensures that services are compatible with each other and that development is cost-effective.

Additionally, KSA coordinates the implementation of the shared digitalisation goals of the state administration within the Ministry of Justice’s administrative branch.

Digital work environment development programme (DTY)

Digital work environment development programme digitalises and modernises the work environment of officials within the administrative branch of the Ministry of Justice. The aim is to improve workflow, information security, and productivity.

DTY programme supports the adoption of new digital work tools within the administrative branch and also provides training and guidance to staff in adopting new tools and working methods. As part of the programme, the use of data in decision-making is developed, and networking and collaboration tools are introduced.

Artificial intelligence and automation development programme (AIA)

The Artificial intelligence and automation development programme strengthens the administrative branch’s ability to utilise new technologies to streamline processes and improve services. The programme promotes the controlled and safe adoption of artificial intelligence by developing common operating models, guidelines and principles, and by supporting sector-specific pilots and experiments. The programme defines shared goals for the use of artificial intelligence and automation across the administrative branch.

AIA continues the work carried out under the Automatic decision-making and automation (APT) programme in 2023–2025. The APT programme laid the foundation for shared operating models, piloted AI and automation solutions, and strengthened technical capabilities and expertise.

The aim is to ensure that the use of artificial intelligence is safe, transparent and compliant with legislation. The programme supports this by developing technology, skills and operating practices in parallel and in a controlled manner.

The Ministry of Justice has established the AIA development programme for 2026–2029 and is responsible for its steering. The Legal Register Centre acts as the programme coordinator, ensuring that the work progresses consistently and serves the needs of the entire sector.

Information architecture development programme

With an interoperable information architecture, organisations create a shared understanding of their core information assets and the structures of information management. At the heart of the development programme lies the legal administration’s strong foundation of information quality and high-quality lifecycle management of information.

The operations of legal administration are based on information, which is utilised from various information systems and from other authorities. The information architecture development project promotes efficient information management as well as the reliability, quality, and interoperability of data. A functional information architecture supports data-driven leadership, AI solutions, and enhances the efficient use of information.

Knowledge-based management

The development theme of knowledge-based management supports the use of information in management.

Knowledge-based management is a management and operational model where information and data are utilized, analysed and integrated into the decision-making process. Information can also support decision-making in the form of best practices, for example when assessing what should be considered to achieve the best possible outcome.

In the administrative branch of the Ministry of Justice, the development work on knowledge-based management is currently organised around a working group appointed by the ministry. To support the work, a current state analysis has been produced, whose findings support resource allocation for capability improvement. In the future, concepts supporting the theme will be piloted within the working group, crossing sector boundaries.

The knowledge-based management group gathers development needs from organisations within the administrative branch and supports them in creating data strategies and roadmaps for knowledge-based management. Additionally, it explores opportunities opened by AI and cloud transition for knowledge-based management and more efficient use of information. The needs of knowledge-based management also guide the further development of LRC’s Data Platform Service.